Computer / nokia illiterate and need help?I have been trying for months now to get my nokia PC Suite to reconize my phone when I attach it. Today I decided to spend a little time following the trouble shooting steps etc etc,.. I have a USB hub with several things attached.. my ipod charger, my digital camera cord, my cell phone cord etc.. As suggested I went into device manager then to Univ. seriel bus controllers to check things out and I have as follows.. (3) listed as VIA Rev 5 or later USB host controllers, (1) standard enhanced PCI to USB host controller, (2) generic USB hubs, (3) USB root hubs, (1) USB 2.0 root hub, (1) USB printing support, & 1 unknown device. When checking properties everything says they are working except the unknown device. I am jumping to the assumption it's the cell connection since it's the only thing not working. It gives me the option to update drivers then when I tell it to it scans forever and says it cant find it. Am I even on the right track here??
I assumed if the nokia PC was up to date the drivers would be included in that? Like I said am totally illiterate so I could be wrong ...
Just followed Computer docs advice.. only thing listed as a "problem device? is motorola drivers.. havn't had a motorola in ages.. but now I know why that connecting to the computer never worked either
And I just tried downloading my phone drivers seperately .. it said the ones I was attempting to download were older then the ones in Nokia PC Suite so they wouldn't install.. grr..
Deja-Vu
Are there drivers for the phone?
Computer Doc
You are basically on the right track.
What you need are drivers for your cell phone connection which you might find by going to Nokia directly and searching for drivers for your phone model.
However, an alternative method for finding the drivers for your unknown device which is most likely your cell phone is as follows;
Click Start-Programs-Accessories-System Tools-System Information. Click on "components" and highlight "problem devices". Any hardware device with a driver problem will be listed here. Make a note of the PNP Device ID line of the entry. It will contain a Vendor number and a Device number (VEN. . . . DEV. . . .)
both four digits long.
Look up those numbers here:
http://www.pcidatabase.com/index.php
This will tell you the manufacturer and the chip number. First port of call is the manufacturer's website. If you don't find anything there, try a driver database like Driverguide:
http://www.driverguide.com/
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